Introduction

The Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website; you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms and Conditions.

This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.

Intellectual Property Rights

Other than content you own, which you may have opted to include on this Website, under these Terms, Serve Life Pvt. Ltd. and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website

Restrictions

You are expressly and emphatically restricted from all of the following:

• Publishing any Website material in any media.
• Selling, sublicensing and/or otherwise commercializing any Website material.
• Publicly performing and/or showing any Website material.
• Using this Website in any way that is, or may be, damaging to this Website.
• Using this Website in any way that impacts user access to this Website.
• Using this Website contrary to applicable laws and regulations, or in a way that causes,or may cause, harm to the Website, or to any person or business entity.
• Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website.
• Using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from access by you and Serve Life Pvt. Ltd.may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

Your Content

In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Serve Life Pvt. Ltd. a non-exclusive, worldwide, irrevocable, royalty-free, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be infringing on any third party’s rights. Serve Life Pvt. Ltd. reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

The Website may be linked to the website of third parties, affiliates and business partners. Serve Life Pvt. Ltd. has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. Inclusion of any link on the Website does not imply that Serve Life Pvt. Ltd. endorses the linked site. User may use the links and these services at User’s own risk.

No warranties

This Website is provided “as is,” with all faults, and Serve Life Pvt. Ltd. makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

While Serve Life Pvt. Ltd. will try to ensure a confirmed appointment for an End-User who requested an appointment on Website, Serve Life Pvt. Ltd. does not guarantee that a patient will get a confirmed appointment. Further, Serve Life Pvt. Ltd. has no liability if such appointment is confirmed but later cancelled by Practices or Practitioners, or the Practitioners are not available as per the given appointment time .Serve Life Pvt. Ltd. is just a service provider and if the third party does not update the blood groups, in that case Serve Life Pvt. Ltd. is not responsible for any disputes. More the treatment and home remedies provided on the website is just for an educational purpose.

You understand and agree that any interactions and associated issues with other Users including but not limited to your health issues and your experiences is strictly between you and the other Users. You shall not hold Serve Life Pvt. Ltd. responsible for any such interactions and associated issues. For avoidance of doubt, Serve Life Pvt. Ltd. is not involved in providing any healthcare or medical advice or diagnosis and hence is not responsible for any outcome between you and the Practitioner you interact with, pursuant to any interactions on the Website. If you decide to engage with a Practitioner to provide medical services to you, you do so at your own risk. The results of any search you perform on the Website for Practitioners should not be construed as an endorsement by Serve Life Pvt. Ltd. of any such particular Practitioner. Serve Life Pvt. Ltd. shall not be responsible for any breach of service or service deficiency by any Practitioner. We cannot assure nor guarantee the ability or intent of the Practitioner(s) to fulfill their obligations towards you.

Emergency Help: In emergency help option if the ambulance of the hospitals does not come on time than it’s the responsibility of the hospital not the website.

Terms for Practitioners: Serve Life Pvt. Ltd. has the right to show other available Practitioners to the patient or remove Practitioners from the platform/ Serve Life Pvt. Ltd. Application/site.

The Practitioner understands and agrees that, Serve Life Pvt. Ltd. Shall at its sole discretion, at any time be entitled to, show other Practitioners available for consultation.

The Practitioner further understands that, there is a responsibility on the Practitioner to treat the patients on this model, as the Practitioner would have otherwise treated the patient on a physical one-on-one consultation model.

The Practitioner has the discretion to cancel any consultation at any point in time in cases where the Practitioner feels, it is beyond his/her expertise or his/her capacity to treat the patient. In such cases, patient has the option of choosing other Practitioners.

The Practitioner shall at all times ensure that all the applicable laws that govern the Practitioner shall be followed and utmost care shall be taken in terms of the consultation being rendered.

The Practitioner acknowledges that should Serve Life Pvt. Ltd. find the Practitioner to be in violation of any of the applicable laws/rules/ regulations/guidelines set out by the authorities then Serve Life Pvt. Ltd. Shall be entitled to cancel the consultation with such patient or take such other legal action as may be required.

It is further understood by the Practitioner that the information that is disclosed by the patient at the time of consultation, shall be confidential in nature and subject to patient and Practitioner privilege.

Once the client subscribe our services the amount will not be refundable.

serve life has the right to block or terminate the registered users if any unlawful activity found.

Limitation of liability

In no event shall Serve Life Pvt. Ltd., nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Serve Life Pvt. Ltd., including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Serve Life Pvt. Ltd. from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Serve Life Pvt. Ltd. is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

Assignment

Serve Life Pvt. Ltd. Shall is permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Serve Life Pvt. Ltd. and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the State of Madhya Pradesh, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Madhya Pradesh for the resolution of any disputes.

The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:

• The Indian Contract Act, 1872.
• The (Indian) Information Technology Act, 2000, and.
• The rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011.